Privacy Policy – Lottoland India
Your privacy matters deeply to us at Lottoland India. This Privacy Policy explains how lottoland-india.com, operated by EU Lotto Ltd, collects, uses, stores, and protects your personal data when you register, play, or interact with our platform. We adhere to applicable data protection laws and best practices to ensure your information remains secure. By using lottoland-india.com, you agree to the data practices described in this policy. If you have any concerns or questions, please contact our Data Protection Officer at [email protected].
Data We Collect
When you register or use lottoland-india.com, we may collect the following categories of personal data:
- Identity data – full name, date of birth, government-issued ID
- Contact data – email address, phone number, residential address
- Financial data – payment method details, transaction history
- Technical data – IP address, browser type, device identifiers
- Usage data – pages visited, games played, time spent on site
- KYC documents – passport, Aadhaar, PAN card (for identity verification)
How We Use Your Data
Lottoland uses your personal data to operate your account, process transactions, comply with legal obligations, and improve your experience on the platform.
Legal Basis for Processing
We process your data on the following legal grounds: fulfillment of our contractual obligations to you, compliance with applicable laws and regulations (including anti-money laundering rules), our legitimate business interests, and — where required — your explicit consent.
Data Retention
We retain your personal data for as long as your account remains active and for a minimum of 5 years following account closure, as required by applicable gaming and financial regulations in Gibraltar and India.
Cookies & Tracking
Lottoland India uses cookies and similar tracking technologies to personalize your experience, analyze site performance, and serve relevant offers. You can manage cookie preferences through your browser settings or our on-site cookie consent tool. Disabling certain cookies may affect the functionality of the platform.
Data Sharing & Third Parties
We do not sell your personal data. We may share data with trusted third parties only where necessary:
- Payment processors (e.g., UPI providers, banks) to complete transactions
- Identity verification and KYC service providers
- Regulatory and law enforcement authorities when legally required
- Analytics and technology partners operating under strict data agreements
Your Rights
As a user of lottoland-india.com, you have the right to access, correct, or request deletion of your personal data at any time. You may also object to certain types of processing or request a copy of your data in a portable format. To exercise any of these rights, contact us at [email protected]. We will respond to all verified requests within 30 days.
Data Security & Contact
Lottoland employs industry-standard security measures including SSL encryption, two-factor authentication, and regular security audits to protect your data from unauthorized access. In the unlikely event of a data breach that affects your rights, we will notify you as required by law. For all privacy-related inquiries, contact our Data Protection Officer at [email protected].